WHOLESALE ORDERING & PAYMENT TERMS
20 Unit mixed minimum order required.
First order must be prepaid (no additional fees will apply). Visa, MasterCard, Amex accepted.
Company check preferred thereafter, Net 15 terms (as established).
- Please make checks payable to: Nature’s Love
- Mailed to: PO Box 745 Snyder CO 80750
A 3% Service fee will be assessed to all credit card charges after the first order.
Overdue accounts will be assessed a service charge of 1% per month.
New orders cannot be placed if an account is overdue.
FOB Brush, CO. Orders usually ship within 1-2 business days of order date.
Orders will be shipped FedEx Ground (terms and conditions apply), estimated delivery 3-4 days, unless specifically denoted.
Wholesale customer pays for shipping on all orders of $999 or less. Orders of $1000 or more will receive FREE shipping.
Returns accepted for Manufacturing defects only.
If the order arrives damaged, immediate photo documentation of the damages (including a photo of the outside of the package as it arrived as well as a photo of the damaged product) is required to file an insurance claim. Please remit photo documentation of the damages to email@example.com for assistance. You will receive a response within 1-2 business days and replacement items will be sent at no additional cost.
If package does not arrive as scheduled, please contact us at (970) 571-7959 M-F 9:00am – 5:00pm MST or email us at firstname.lastname@example.org within 7 days of the estimated delivery date and we will be happy to assist you in opening an investigation with FedEx. For immediate service, you may also call FedEx directly at (800) 463-3339 and provide them your tracking information to open an investigation. You will receive a response within 1-2 business days . A charge for re-shipment may apply.
If a package gets returned to us as undeliverable (due to an incorrect address provided by customer or for other reasons) the customer must pay for re-shipment in full.